Frequently Asked Questions
Everything you need to know about your order and our premium apparel.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US takes approximately 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you need a different size, you can initiate an exchange through our online portal for a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At PPF-Kits, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.
How should I care for my PPF-Kits garments?
To maintain the quality of your items, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage and preserve fabric integrity.